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Utility Billing

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New information from Waste Management

Text / Email Alerts now available for Utility Bills! Text "COS" to 31996 to enroll

The Utility Department is responsible for utility billing and payment processing. Residential customers are billed bi-monthly and commercial customers (including apartment complexes and townhomes) are billed monthly.  Garbage and recycling service (provided by Waste Management) is included with water service for residential customers. One 96 gallon garbage cart, one 96 gallon yard watse cart and one 64 gallon recycling cart are included in residential garbage service. 

Department Hours:

Monday  - Thursday: 7 am to 5:30 pm (closed on Fridays)
Utility Billing Supervisor: (269) 441-9280

IMPORTANT NOTICE: ALL MATTRESSES & BOX SPRINGS PLACED CURB-SIDE FOR PICK-UP MUST BE WRAPPED IN PLASTIC. 

MATTRESS BAGS ARE AVAILABLE AT CITY HALL FOR HOMEOWNERS AND RESIDENTS.

With increasing cases of bed bugs, Waste Management requires all mattresses and box springs to be wrapped in plastic for the protection of their drivers. Mattresses and box springs not wrapped in plastic will not be taken  mattress bags are available at City Hall for residents at no cost. Bulk item collection is the fourth Monday of each month, call (269) 965-8014 or email Utility Billing to report a bulk item that needs to be collected. One bulk item per month is included with residential garbage service. Additonal items will be collected when prepaid by resident. Call Waste Management at (866) 797-9018 for details.

Quick Facts:

Garbage and Yard Waste pick-up Monday: Yard Waste pick-up is the first Monday in April through the last Monday in November
Recycling: Every other Monday see the recycling map and calendar
 
Billings cycles are bi-monthly for residential accounts / monthly for commercial accounts (including apartment complexes and townhomes).

One 96 gallon garbage cart, one 96 gallon yard waste cart and one 64 gallon recycling cart are included in residential garbage service.
Things happen, if for some reason your garbage, yard waste or recycling is missed please contact us at City Hall (269) 965-8014 we will contact Waste Management on your behalf.