City Manager Information
Phone: (269) 441-9277
Customer Service Policy Statement
Each City of Springfield employee will provide professional, courteous, and timely responses to the service and information needs of the public and, to the best of their ability, work to remedy citizen concerns. Employees will work with colleagues in a manner premised upon respect, dignity, understanding, and cooperation so each may fulfill their responsibilities effectively.
To provide responsive, high quality, and efficient municipal services to preserve and enhance the community’s quality of life.
Council-Manager Form of Government
Our City is a vibrant and diverse community of residents and businesses. We have a dynamic blend of beautiful neighborhoods, family-oriented parks, restaurants and businesses. Under the Council-Manager framework of government, our City provides quality public service in an open and accessible manner. This structure of governance combines the policy leadership of the Mayor and City Council with the managerial expertise of an appointed city manager.
The City Manager is responsible for managing the operations and administration of the Springfield City government. The City Manager carries out the duties in accordance with federal, state and local laws and policies adopted by the Mayor and City Council. Responsibilities and authorities include implementing the vision of the elected leadership and directing the activities of City departments. The City Manager is the chief administrative officer and serves at the pleasure of the Mayor and City Council.
Additional general areas of responsibility include budget preparation, facilitation of community and economic development initiatives, development and administration of employment policies, evaluation of department heads, and oversight of personnel issues (e.g. employee development, labor relations and negotiations). All city personnel report to the City Manager.