City Manager Information
Kevin A. Catlin, City Manager
Phone: (269) 441-9271
Customer Service Policy Statement
Each City of Springfield employee will provide professional, courteous, and timely responses to the service and information needs of the public and, to the best of their ability, work to remedy citizen concerns. Employees will work with colleagues in a manner premised upon respect, dignity, understanding, and cooperation so each may fulfill their responsibilities effectively.
To provide responsive, high quality, and efficient municipal services to preserve and enhance the community’s quality of life.
Council-Manager Form of Government
Our City is a vibrant and diverse community of residents and businesses. We have a dynamic blend of beautiful neighborhoods, family-oriented parks, restaurants and businesses. Under the Council-Manager framework of government, our City provides quality public service in an open and accessible manner. This structure of governance combines the policy leadership of the Mayor and City Council with the managerial expertise of an appointed city manager.
The City Manager is responsible for managing the operations and administration of the Springfield City government. The City Manager carries out the duties in accordance with federal, state and local laws and policies adopted by the Mayor and City Council. Responsibilities and authorities include implementing the vision of the elected leadership and directing the activities of City departments. The City Manager is the chief administrative officer and serves at the pleasure of the Mayor and City Council.
Additional general areas of responsibility include budget preparation, facilitation of community and economic development initiatives, development and administration of employment policies, evaluation of department heads, and oversight of personnel issues (e.g. employee development, labor relations and negotiations). All city personnel report to the City Manager.
About the City Manager
Kevin A. Catlin is a dedicated local government professional and management strategist that desires to develop and maintain organizational excellence and promote innovation. Apt in political effectiveness to promote equitable, fair outcomes and processes, Kevin has worked with the State of Illinois Governor and legislature to assist disadvantaged business enterprises (DBE) in securing revolving capital. As an advocate and project management administrator, Kevin conducted the first comprehensive diversity assessment of IDOT’s 5,200+ employees. This assessment was utilized in human capital resources recruitment efforts department-wide.
Kevin’s ultimate passion is local government. He was accepted as a finalist in the ICMA’s local government management fellowship program and was offered a position with the City of Tulsa, Oklahoma. He was responsible for special projects management, conducting research, and overseeing technology operations and programs aimed at improving operational efficiencies. Kevin also served as a key member of Tulsa’s collective bargaining team and assisted Tulsa public safety departments with several reform measures. He was responsible for the Tulsa Police Department’s staffing analysis study in conjunction with the University of Cincinnati. He also served as project manager responsible for the Tulsa Fire Department’s staffing and operational study conducted by the Center for Public Safety Management, LLC (CPSM). Responsible for project management of all public safety (police, fire, and E-911), IT, HR, and asset management, Kevin was able to garner and promote trust in public government initiatives.
Kevin comes to Springfield from the City of Brookings, South Dakota. In this role he served as first-principal assistant city manager responsible for the management of information technology operations, budget/CIP, project management, including construction, and community development. Kevin brought many “big city” ideas to Brookings to automate and streamline processes. NEOGOV and Socrata were implemented under Kevin’s leadership to create more streamlined, transparent processes. He also overhauled the capital improvement plan to include more information and consistency throughout the document for easier understanding. In that role Kevin served as acting city manager on occasion, but really enjoys utilizing his skill set to add value to the quality of public policy, performance, and transparency.
Kevin embodies the notion of public service. Mark Twain said “the two most important days in your life are the day you are born and the day you find out why.” Kevin was born to be a public servant.